Director of Operations:
Raleigh/Durham Region
The Director of Operations (DO) is responsible for the tactical management, execution, and effective communication of the company’s strategic direction to a portfolio of apartment communities in a given geographic area. The DO is a leader focused on the overall financial performance of the portfolio and on the objective of providing optimal return to investors. A DO is a results-oriented business leader responsible for partnering with the investors in developing and managing individual site business plans and the team members on those individual sites. The DO is expected to manage the portfolio as a business owner would and to strive to surpass overall expectations. Essential responsibilities include oversight of investment objectives, sales goals, marketing efforts, personnel oversight, customer experience, curb appeal, and financial goals and objectives. The individual in this role should always be able to explain the overall makeup of a community: strengths, weaknesses, market overview and demand, competitive advantages and disadvantages, rent opportunity and asset needs.
Raleigh/Durham, NC
Grounds/Punch Technician:
Arborgate & River Crossing
The Service Grounds/Punch Technician reports to the Property Manager under the supervision of the Service Supervisor and performs general maintenance and repair to ensure apartment units and other property facilities are in good working order. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. The MT follows a planned preventative maintenance schedule and follows up with residents after repairs are complete. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and also landscape and renovation projects.
Charlotte, NC
Grounds/Punch Technician:
Honeytree & The Village on Hill Street
The Service Grounds/Punch Technician reports to the Property Manager under the supervision of the Service Supervisor and performs general maintenance and repair to ensure apartment units and other property facilities are in good working order. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. The MT follows a planned preventative maintenance schedule and follows up with residents after repairs are complete. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and also landscape and renovation projects.
Raleigh, NC
Senior Community Manager:
Meadowbrook & Brookridge
The Senior Community Manager is fully accountable for all operations of their assigned properties. Leadership ability is a must, as the Community Manager is the leader of the site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.
Charlotte, NC
Senior Service Manager:
Canterbury Heights & Kenilworth Inn
The Senior Service Manager manages all service requests, preventative maintenance, and amenity area maintenance for their assigned properties. The Service Manager partners with the Community Manager regarding oversight of all maintenance-related activities/initiatives and in achieving all property goals. The Service Manager is responsible to oversee a safe, secure, and comfortable living environment for residents, visitors, and staff.
Asheville, NC
Senior Service Manager:
Hillcrest at Brookhaven & Magnolia Gardens
The Senior Service Manager manages all service requests, preventative maintenance, and amenity area maintenance for their assigned properties. The Service Manager partners with the Community Manager regarding oversight of all maintenance-related activities/initiatives and in achieving all property goals. The Service Manager is responsible to oversee a safe, secure, and comfortable living environment for residents, visitors, and staff.
Atlanta, GA
Service Manager:
Georgetowne Woods
The Service Manager manages all service requests, preventative maintenance, and amenity area maintenance for the property. The Service Manager partners with the Community Manager regarding oversight of all maintenance-related activities/initiatives and in achieving all property goals. The Service Manager is responsible to oversee a safe, secure, and comfortable living environment for residents, visitors, and staff.
Gastonia, NC
Service Manager:
Valley Terrace
The Service Manager manages all service requests, preventative maintenance, and amenity area maintenance for the property. The Service Manager partners with the Community Manager regarding oversight of all maintenance-related activities/initiatives and in achieving all property goals. The Service Manager is responsible to oversee a safe, secure, and comfortable living environment for residents, visitors, and staff.
Durham, NC
Service Technician:
Canterbury Heights
The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies his/her knowledge of, but not limited to, carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis. The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evening, and holidays.
Asheville, NC
Service Technician:
Dunwoody Exchange
The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies his/her knowledge of, but not limited to, carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis. The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evening, and holidays.
Atlanta, GA
Service Technician:
Georgetowne Woods
The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies his/her knowledge of, but not limited to, carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis. The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evening, and holidays.
Gastonia, NC
Service Technician:
Gwinnett Station
The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies his/her knowledge of, but not limited to, carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis. The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evening, and holidays.
Tucker, GA
Service Technician:
Magnolia Gardens
The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies his/her knowledge of, but not limited to, carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis. The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evening, and holidays.
Atlanta, GA
Service Technician:
Oaks at Northgate
The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies his/her knowledge of, but not limited to, carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis. The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evening, and holidays.
Durham, NC
Service Rover:
Charlotte/Gastonia
The Service Rover must have the ability to manage all service requests, preventative maintenance, and amenity area maintenance for the property. The Service Rover is assigned to different locations within the portfolio to complete particular projects at the communities. The Service Rover partners with the Service Manager at the community if assigned to stand in a particular position during his assignment.
Charlotte/Gastonia, NC
Tim Fortner is the founder and CEO of BetterNOI. Mr. Fortner is a veteran entrepreneur in the multifamily space, founding his first screening company with an investor/partner in his twenties. Mr. Fortner establishes corporate and product vision and is directly involved in the sales process.
With over 30 years experience creating innovative and disruptive technologies, Mr. Aloizos has founded several successful companies and holds multiple patents for large-scale algorithm-based applications. He is a SaaS pioneer and an expert in the design and delivery of cost-effective, high-performance information technology and Web 2.0 solutions addressing complex business problems across a range of disciplines. He is also well versed in managing regulatory and Sarbox requirements having brought his last company, Softwave Media Exchange (SWMX), to the public markets.
Mr. Aloizos has extensive qualifications in all facets of the development life cycle, including feasibility analysis and conceptual design, implementation, documentation and maintenance. He also has particular expertise architecting complex marketplace applications serving both online and traditional spaces.
Jason Montgomery currently serves as the company's Executive Vice President, where he oversees ongoing business operations and sales. With over 13 years of experience in the multifamily industry, Mr. Montgomery joined BetterNOI in 2010 as a Regional Sales Executive. Jason earned his current role following four years as the top sales executive and has worked his way through the ranks helping BetterNOI build our sales, product and teams He has formed exceptional client relationships and a broad understanding of the industry. Jason's dedication to his work and his industry family have earned him both within BetterNOI and several apartment associations. He is a member and represents BetterNOI with the National Apartment Association and National Multifamily Housing Council. Mr. Montgomery received his BS in Business Administration, Management and Operations from Florida State University.
